Your Privacy Is Our Priority

This Privacy Policy ("Policy") applies to users of the q4444 platform. When you use our website, services, or account, you are considered to have agreed to the terms of this Policy. We place the highest importance on protecting your personal information and it is never improperly disclosed to third parties.

q4444 is a secure and reliable online betting and casino platform. All data transmission is protected through SSL encryption, and we believe in fair play and transparency.

We collect the following types of information during account registration and use of services on q4444:

1.1 Personal Identity Information

• Full name and date of birth (for age verification)
• Email address and contact information
• National ID card or passport details (for identity verification)
• Username and password (stored in encrypted form)

1.2 Financial Information

• Mobile banking numbers (bKash, Nagad, Rocket, Upay)
• Transaction history and amounts
• Deposit and withdrawal dates and times

1.3 Technical Information

• IP address and device type
• Browser type and version
• Login time, date, and location-related information
• Cookies and session data

1.4 Gaming Activity Information

• Betting history and preferred games
• Bonus and promotion usage records
• VIP level and rewards details

q4444 uses your personal information only for the following legitimate purposes:

• Account Management: To create, verify, and securely manage your account.
• Service Delivery: To ensure access to betting, gaming, and promotional benefits.
• Financial Transactions: To process deposits, withdrawals, and bonuses.
• Customer Support: To help resolve your complaints, questions, and issues.
• Security Maintenance: To prevent fraud, deception, and unauthorized access.
• Age Verification: To ensure that only those aged 21 or above are permitted to use an account.
• Responsible Gaming: To monitor your gaming behavior and provide necessary support.
• Service Improvement: To improve user experience and the quality of the platform.

Cookies and similar technologies are used on the q4444 website. Cookies are small data files stored in your browser that improve your browsing experience.

3.1 Types of Cookies

• Essential Cookies: Required for account login and security.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To monitor site usage so we can improve our services.

You can control cookies at any time by changing your browser settings. However, please note that disabling certain cookies may cause some site features to not work properly.

q4444 does not sell your personal information to third parties. We may share information in the following limited circumstances:

4.1 Service Provider Partners

Necessary information may be shared with trusted partners for operating essential services such as payment processing (bKash, Nagad, Rocket, Upay), technical infrastructure, and customer support. These partners operate under strict confidentiality agreements and may not use your information for their own purposes.

4.2 Legal Obligations

We may be required to disclose your information when necessary to comply with a court order, a lawful request from a law enforcement agency, or applicable law.

4.3 Fraud & Security Protection

Information may be shared with relevant authorities to prevent fraud, money laundering, or other illegal activities.

q4444 applies industry-standard security measures to protect your information:

• SSL Encryption: All data transmission is carried out through encrypted connections.
• Password Hashing: Your password is never stored directly; strong hashing algorithms are used.
• Access Controls: Only authorized staff can access specific data.
• Regular Security Audits: To identify and address potential risks.
• Data Backups: Regular backups are maintained on secure servers.

5.1 Retention Period

We retain your information while your account is active. Even after an account is closed, information may be kept for the period necessary to meet legal obligations, resolve disputes, and comply with applicable regulations.

As a user of q4444, you have the following rights:

6.1 Right to Access

You may request at any time to know what information we hold about you. We are committed to responding within a reasonable time.

6.2 Right to Correction

If there is an error in your stored information, you may request a correction. Information can be updated through account settings or by contacting the support team.

6.3 Right to Deletion

In certain circumstances, you may request the deletion of your personal information. However, this request may not be fully fulfilled where legal obligations or ongoing transactions are involved.

6.4 Right to Object to Processing

You may object to the use of your information for marketing or other non-essential purposes. We will stop that use based on such a request.

6.5 Right to Close Account

You may request to close your q4444 account at any time. In this case, we will follow the applicable data retention policy.

q4444 services are for those aged 21 or above only. We do not intentionally collect any personal information from minors. If we become aware that a minor has opened an account, that account will be closed immediately and all related information will be permanently deleted.

If you are aware that a minor is using our platform, please notify our support team immediately.

q4444 applies special security measures to ensure the safety of your financial transactions. The mobile banking methods accepted on our platform — bKash, Nagad, Rocket, and Upay — are all processed through secure payment gateways.

We will never ask for your mobile banking PIN or one-time password (OTP). If anyone asks for this information, they are not an official representative of q4444.

q4444 may update this Privacy Policy from time to time. If there are any significant changes to the policy, we will post a notice on the website and the "Last Updated" date at the top of the policy will be changed.

If you continue using our services after a change, you will be considered to have agreed to the updated policy. You are therefore advised to review this page regularly.

Your information may be processed on servers outside Bangladesh as needed to operate our services. In such cases, we ensure that the relevant organizations maintain adequate data protection standards and handle your information in a manner consistent with this policy.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact our support team:

• Email: [email protected]
• Live Chat: Available 24/7 on the website
• Language: Support is available in both Bengali and English

We take your complaints seriously and will try to resolve them as quickly as possible.